About Cruise Portland & THE PORT SHARE PROMISE

Cruise Portland, Maine is a collaboration of five local organizations (the City of Portland, CruiseMaine, Visit Portland, Visit Freeport, and the Kennebunk/Kennebunkport/Arundel Chamber of Commerce) working together to promote the Port of Portland and neighboring towns for cruise ships and shore excursions.

At the beginning of the fall 2023 tourist season, Cruise Portland introduced the pilot PortShare Promise program to provide information and enhanced port services to address tourism congestion and traffic flow during cruise ship passenger visitor days. Cruise Portland is addressing public comments and concerns through the PortShare Promise Community Feedback Hotline – a system to help us collect, track and document community feedback related to cruise tourism from business owners, residents and visitors. In addition to allowing us to do our best to address concerns in real time, this feedback data will help support future program developments and allow us to work towards solutions ensuring every voice is heard. 

The 2023 pilot PortShare Promise program is providing Traffic Safety Guides at key cross-walks adjacent to the Commercial Street cruise port, a convenient and inexpensive means of transportation around the peninsula for cruise passengers and our local community via the new City Loop Jitney shuttle service, a public facilities map showing restroom locations, and active community information program in an effort to make every cruise day great for visitors and members of our coastal communities!